Contact us

Before you do however you may find what you are looking for much sooner on our FAQ page

You can find this here

If not please direct all order enquiries and general questions to our email address below:

support@beaubyboutique.com

Please be sure to Include your full name and order number in your email as this helps us assist you more efficiently.

Our standard response time is within 48 hours, excluding weekends. Kindly note that sending repeated emails will cause your enquiry to be placed at the end of our chronological queue. We do not monitor Instagram direct messages.

Frequently Asked Questions

Need a hand with something? take a look at some of frequently asked questions

Shipping & Delivery


When will my order be shipped?

How long does delivery take?

How do I track my order?

My tracking number isn’t working — what should I do?

My parcel says “Delivered” but I haven’t received it.

Returns, Refunds & Exchanges


What is your returns policy?

How do I return an item?

Do you offer free returns?

How long does it take to receive my refund?

Can I exchange my item?

Can I return sale items?

Orders & Payments

Can I cancel or make changes to my order?

What payment methods do you accept?

What should I do if My payment won’t go through

Promotions & Gift Cards


How do I use a discount code?

My discount code isn’t working.

Do you offer gift cards?

Account & Loyalty


Do I need an account to place an order?

I can’t access my account Can you help?

Do you have a loyalty or rewards program?

Frequently Asked Questions

Need a hand with something? take a look at some of frequently asked questions

Shipping & Delivery


When will my order be shipped?

How long does delivery take?

How do I track my order?

My tracking number isn’t working — what should I do?

My parcel says “Delivered” but I haven’t received it.

Returns, Refunds & Exchanges


What is your returns policy?

How do I return an item?

Do you offer free returns?

How long does it take to receive my refund?

Can I exchange my item?

Can I return sale items?

Orders & Payments

Can I cancel or make changes to my order?

What payment methods do you accept?

What should I do if My payment won’t go through

Promotions & Gift Cards


How do I use a discount code?

My discount code isn’t working.

Do you offer gift cards?

Account & Loyalty


Do I need an account to place an order?

I can’t access my account Can you help?

Do you have a loyalty or rewards program?

Frequently Asked Questions

Need a hand with something? take a look at some of frequently asked questions

Shipping & Delivery


When will my order be shipped?

How long does delivery take?

How do I track my order?

My tracking number isn’t working — what should I do?

My parcel says “Delivered” but I haven’t received it.

Returns, Refunds & Exchanges


What is your returns policy?

How do I return an item?

Do you offer free returns?

How long does it take to receive my refund?

Can I exchange my item?

Can I return sale items?

Orders & Payments

Can I cancel or make changes to my order?

What payment methods do you accept?

What should I do if My payment won’t go through

Promotions & Gift Cards


How do I use a discount code?

My discount code isn’t working.

Do you offer gift cards?

Account & Loyalty


Do I need an account to place an order?

I can’t access my account Can you help?

Do you have a loyalty or rewards program?

Sign up for offers & updates

Customer Care

Delivery & Returns

Info

Customs & Duties

Terms & Conditions

Bb Inspired

Sign up for offers & updates

Customer Care

Account

Delivery & Returns

Info

Customs & Duties

Terms & Conditions

Bb Inspired

Sign up for offers & updates

Customer Care

Account

Delivery & Returns

Info

Customs & Duties

Terms & Conditions

Bb Inspired

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